What are the white flakes clogging my faucets?

Occasionally, you may find white flakes resembling tiny pieces of broken egg shells in filter screens on sink faucets or shower heads. These particles are typically pieces of plastic originating from the home or business hot water heater. These particles are non-toxic and do not make the water toxic.

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1. Is my tap water safe to drink?
2. Why does my tap water have a white or “milky” appearance?
3. What causes my water to sometimes look brown or red in color?
4. Why is chlorine added to the water?
5. Why are my dishes, glasses, and cookware being stained with a white film?
6. What are the white flakes clogging my faucets?
7. Whom can I contact if I have questions?